Returns & Exchanges
At LINDA FARROW, we strive for complete satisfaction with your luxury eyewear; if you are not entirely pleased with your purchase, you may return your items within 14 days of receipt for a full refund or exchange.
Return Process
- 1.Request a Return
Log into your account or use our guest portal to initiate a return request and receive your unique Return Merchandise Authorization (RMA) number.
- 2.Prepare Your Package
Place the eyewear in its original branded protective case and box, ensuring all certificates of authenticity and cleaning cloths are included in the package.
- 3.Attach Shipping Label
Affix the pre-paid DHL return shipping label provided with your original order to the outside of the box, ensuring any old shipping labels are fully covered.
- 4.Drop Off or Collection
Schedule a complimentary courier collection through the DHL website or drop off your package at any authorized DHL service point to complete the return process.